Live Queues · Smart Scheduling · AI Insights

Run every store like a flagship.
QueueEZ Retail.

The all-in-one platform for retail teams to manage live queues, walk-ins and appointments, track advisor performance across every store, and ask your data anything — in plain English.

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37%
Lower wait times
200+
Stores live
1.2M
Customers served
4.9★
Advisor rating
✨ Powered by Claude · QueueEZ AI

Imagine if

you couldcheck your busiest time of day with just a question
Well, now you can.

Connect QueueEZ Retail to Claude and ask anything about your queue, your team and your customers — in plain English. Live answers from your real data, no dashboards required.

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What it does

Everything your store needs to serve faster, smarter, better.

Live queues, scheduled appointments, fair advisor rotation and crystal-clear KPIs — all in one beautifully simple workspace.

Live Queues, Real-Time

Walk-ins blended with appointments. Customers see their place; your team sees what's next — instantly.

Real-time

Smart Scheduling

Online bookings, QR-based join, reminders and rescheduling — your calendar stays full, your customers stay informed.

Walk-ins + appointments

Fair Advisor Rotation

Next-up logic balances who's online, who's just served and who's free — so workload spreads evenly across the floor.

Built-in fairness
Performance trends

Spot the trend. Coach the team. Hit the target.

Daily, weekly and monthly trendlines for wait time, served counts and advisor KPIs — with Performance Pro insights that show you exactly where to focus.

Trends that tell a story.

QueueEZ Retail captures every interaction so you don't have to. Compare today vs. yesterday, this week vs. last, this store vs. the rest. Catch a dip the moment it happens — not at the end of the month.

  • Live KPI tracking — items sold, conversion, dwell time, satisfaction.
  • Per-advisor performance — see who's leading and who needs support.
  • Store targets & linked KPIs — set, monitor and celebrate.
  • Beautiful dashboards — built for the floor, not the boardroom.
Multi-site control

One platform. Every location.

Centralised visibility, store-level autonomy. Compare locations side-by-side, roll up performance and deploy branding in seconds.

See the whole estate at a glance.

Switch from a single store to the whole portfolio with one tap. Each site keeps its own queue, advisors and branding — while you keep one source of truth for performance, targets and trendlines.

  • Per-site queues & rotas, with central rules and branding.
  • Cross-store comparisons — wait time, served, KPI achievement.
  • Roll-up reporting for HQ, drill-downs for store managers.
  • Roll out updates — branding, KPIs, hours — to every store at once.
★ NEW · BETA

Talk to your QueueEZ data — in Claude.

Connect QueueEZ Retail to Claude in seconds. Ask anything about your queue, your team and your customers and get answers from your real, live data — no dashboards required.

https://mcp.q-ez.com/mcp Open Claude →

In Claude: Settings → Connectors → Add custom connector, paste the URL above, then sign in with your existing QueueEZ account when prompted. Your data stays scoped to your organisation — Claude only sees what your QueueEZ permissions allow.

“QueueEZ Retail cut our average wait time by 37% in the first month. The team actually enjoys using it — and asking Claude about yesterday's performance has become our morning ritual.”

— Store Manager, National Retail Group

Ready to run every store like a flagship?

Join the retailers using QueueEZ to serve faster, coach smarter, and turn raw data into real conversations.

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